“We would provide additional notice or get permission as needed,” Rall says. Its privacy policy includes the ambiguous statement: “We also may use the personal information we collect about you in other ways for which we provide specific notice at the time of collection and obtain your consent if required by applicable law.” Ring spokesperson Sarah Rall says this could apply if the company added features or use cases that are not already covered by its privacy policy.
It lists 14 ways the company can use your data-from improving the service Ring provides and protecting against fraud to conducting consumer research and complying with legal requirements. Ring’s privacy policy and terms of service allow it to use all this information it collects in multiple ways. (There are rules about what people are allowed to post.)
Ring can also keep videos shared to its Neighbors’ app-an app where people and law enforcement agencies can share alerts about “crimes” and post their videos of what is happening around the homes. “Deleted Content and Ring Protect Recordings may be stored by Ring in order to comply with certain legal obligations and are not retrievable without a valid court order,” the privacy policy says. The company says people can log in to the service to delete the videos, but the company may ultimately keep them anyway.
RING CAMERAS ARCHIVE
Ring’s privacy policy says it can save videos of subscribers to its Ring Protect Plan, a paid service that provides an archive of 180 days of video and audio captured. “We are in danger of increasing surveillance of everyday life in a way that is not consistent with either our expected views or really what’s best for society.” In October 2021, a British woman won a court case that said her neighbor’s Ring cameras, which overlooked her house and garden, broke data laws. “We operate with a sense of obscurity, even in public,” Dellinger says. Jolynn Dellinger, a senior lecturing fellow focusing on privacy and ethics at Duke University’s school of law, says recording audio when someone is on the street is a “serious problem” for privacy and may change how people behave.
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